Purchaser has a period of 30 days to return any purchase (aside from special order items) for a full refund, less shipping, handling and any restocking fees. Merchandise must be in new, unused, sealed, re-saleable condition and returned in the original undamaged packaging. All warranty books, instructions manuals, parts and accessories must be included inside the original box in which the item was shipped. To protect the original factory carton from any shipping damages, please place it inside another carton for return shipping.

 

When returning a purchased item, customer is responsible for all freight costs - to us as well as freight back to the customer (freight collect) in the event of a Rejection, regardless of the original freight fees. Full acceptance of merchandise is final only after our inspection.

 

All returnable items require a 20% re-stocking fee; Special Order, Out-of-Stock, or Bulky items such as gate operators require a 25% re-stocking fee. Merchandise must be received by Automatic Gate Solution no later than 30 days after the date of purchase, no exceptions. Orders canceled past 4pm PST that have left the warehouse will be subject to restocking fee.

 

At our discretion, refunds are issued either by check or credited back to the original account used to charge the merchandise, 14 days after approved return. 

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Trade Marks

Liftmaster® and MyQ® are registered trademarks of The Chamberlain Group, Inc. All trademarks featured or referred to within this site are the property of their respective trademark holders. Trademarks and their respective holders are in no way associated or affiliated with Automatic Gate Solution or our website and are used solely for the purpose of identifying the specific products. Their use does not imply endorsement by their holders nor is it any indications of any relationship between Automatic Gate Solution and the holder of said trademark.

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ASTM F2200 REQUIREMENTS

ASTM F2200 standards require that automated gates must have the following, where applicable: Covers for all exposed rollers, protective screen mesh and/or guard posts. Slide gates and the adjacent fence must not allow a 2 1/4” sphere to pass through up 48” from the ground. Gates must be prevented from falling over if disconnected from the gate opener. Swing gates with potential entrapment zones of greater than 4” to less than 16” must be protected. Swing gates must not have any protrusions on the bottom of the gate.
Please refer to ASTM F2200 for complete information.

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UL325 REQUIREMENTS

Ul325 compliant installations require the use of multiple entrapment protection devices that are effective while the gate is both opening and closing. Talk to your qualified installer about the entrapment protection devices recommended for your system. Some examples of these devices are:
-Gate Sensing Edges
-Photoelectric Sensors
-Audio/visual Moving Gate Alarms
Please refer to UL325 guideline for complete information

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POLICY CHANGES

This policy is subject to change without notice.